Property Managers
One Platform for Maintenance, Residents, Compliance & Building Finances
Instead of five disconnected tools that don't talk to each other.
AssetStack gives property managers one system where a maintenance request becomes a triaged defect, becomes a work order, becomes a recovered cost, without anyone re-keying data. Owners get answers. Residents get fast service. Committees get proof that money is spent well.
- 5 → 1Replace five disconnected tools with one platform
- 20-YearDynamic sinking fund forecasting per building
- 12 MoDefect liability period tracked with auto-alerts
The Industry Challenge
Property Managers Are Caught in the Middle, With Five Systems That Don't Talk
Between owners who want answers, residents who want fast service, contractors who need clear instructions, and committees who want proof that money is spent well, property managers spend more time reconciling data than managing buildings.
- $33K
Per-Unit Special Levy
When sinking funds are insufficient for major works like $2M concrete remediation across 60 units, owners face sudden special levies. Inadequate 10-year capital works planning is a leading cause of strata financial distress.
- 12 Months
Defect Liability Window
The DLP is the critical period when contractors remain responsible for defects, yet most managers track defects in email threads and spreadsheets. Retention money is held until defects close, but without a system, both slip through cracks.
- 1 in 10
Buildings in Poor Condition
Research shows just over one in ten strata owners consider their building's overall condition poor, with non-rectified defects and structural issues the most common problems: water ingress, cracking, defective lifts and fire safety non-compliance.
The compounding problem: Asset registers live in spreadsheets. Defects are reported by phone, email and text. Maintenance schedules are calendar-based, not condition-based. Sinking fund forecasts are static documents rebuilt every few years by consultants. Compliance certificates are scattered across folders. And when a committee asks "what will it cost to fix the lift and repaint the facade?", the answer takes weeks to compile. Poor management of major repairs affects the quality of life of tens of thousands of people and billions of dollars worth of assets.
Who It's For
Built for Everyone Who Manages, Owns or Lives in a Building
AssetStack serves property managers, body corporate committees, developers and residents, each with their own view of the same building, the same assets and the same truth.
Property & Strata Managers
Move from reactive firefighting to proactive building management. One register for assets, maintenance, defects, compliance and finances, with AI that predicts failures before they happen and automates the work orders to fix them.
- One source of truth per building
- AI-predicted maintenance with auto work orders
- Defect triage and contractor assignment
- Committee-ready board packs and sinking fund forecasts
- SLA and contractor compliance tracking
Body Corporate & Committees
A dedicated portal showing building summary, amenity availability, compliance status, forward works and announcements, with 20-year sinking fund forecasts and capital plans that update when new condition data arrives.
- Standalone committee view per building
- 20-year sinking fund modelling with contribution levers
- Capital plan with risk matrix and spend by year
- Compliance register with due dates and certificates
- Board pack export for AGMs and committee meetings
Developers & Builders
Manage the defects liability period with digital sign-off, subcontractor portals and retention tracking. Turn snags into warranty claims and recover costs that would otherwise be written off.
- Snagging across QA, handover, walkthrough and DLP
- Voice-to-text defect capture with AI extraction
- Subcontractor portal with rectification evidence
- DLP expiry tracking with automated alerts
- Retention and bank guarantee ledger
Capabilities
Maintain. Serve. Recover. Plan. Comply.
Five integrated capability groups that connect the full property management lifecycle, from predictive maintenance and resident self-service to defect recovery, sinking fund forecasting and compliance assurance.
Predictive maintenance and intelligent work orders
AI-Predictive Maintenance
ML failure prediction and remaining useful life per asset, so you fix things before they fail, not after a resident complaint. Auto-generated work orders from predictions, sensor triggers and inspection findings.
AI Maintenance Scheduler
Optimises timing across trades, access windows and amenity closures. Maintenance plans with checklists, technician assignment and mobile completion, including follow-up work orders when a fix doesn't hold.
Spare Parts Intelligence
Demand gaps, interchangeability groups and purchase orders tied to predicted failures. Never discover you're out of a critical part when the lift breaks down on a Friday evening.
Resident self-service and amenity management
Resident Defect Intake
Guided reporting with photo upload, AI-assisted descriptions, automatic triage and status tracking. The manager approves rather than types. Automatic notifications at every stage from received to resolved.
Amenity Bookings
Pool, gym, function room and lift bookings that block automatically against closures and maintenance, so no one books the gym during a refurbishment. Real-time availability per facility.
Resident QR Scan View
Residents scan an asset label to check facility status or report a fault straight from their phone. Move-in and move-out requests with lift booking and manager approval built in.
Defects, handover and cost recovery
Defect Liability Period Tracking
DLP windows tracked per building and trade, with expiry queue and automated watch alerts. Every resident report inside the liability window is flagged, linked to the responsible trade, and turned into a warranty claim or retention hold.
Digital Snagging & Sign-Off
Voice-to-text snag capture where AI extracts room, element, trade and severity. Digital sign-off with full audit metadata: signature, GPS, timestamp, device and content hash proving what was accepted.
Recovery Cockpit
AI-drafted legal correspondence and evidence packs assembled per claim. Retention and bank guarantee ledger with a release gate that blocks retention while open defects remain. Systemic pattern detection clustering defects into trade failures.
Sinking funds, capital plans and scenario modelling
20-Year Sinking Fund Modelling
Built from the real asset register, not a consultant's guess. Renewal schedules and contribution levers that update when condition assessments arrive. No more special levies because the spreadsheet was wrong.
Capital Plan & Funding Optimiser
Risk matrix, spend by year and AI bundling of works to reduce mobilisation cost. See which works to fund first for the greatest risk reduction per dollar, with plain-English "what if" scenario modelling.
Cost Recovery & Savings Ledger
Claims, retention, guarantees and recovered amounts per subcontractor. Verified, evidence-backed savings tracked in a ledger your auditor can trace from prediction to outcome.
Compliance, governance and intelligence
Compliance Register
Certificates, statutory inspection cycles and due dates per building: fire safety, lift inspections, pool compliance, electrical testing. Never miss a deadline that puts your licence or insurance at risk.
Document Intelligence
Upload contracts, BOQs, progress claims and registers. AI extracts clauses, line items, values and key dates into a searchable library. Ask AssetMind plain-English questions about your building, snags, claims or finances.
Command Centre & Portfolio Insights
Morning briefing, priority inbox and smart insights across all managed buildings. Cohort performance, climate risk analytics and opportunity finder scanning for savings, recovery and funding opportunities.
Communication
Everyone Knows What's Happening. Without the Phone Calls
Threaded messaging, automated announcements and read receipts keep owners, residents, committees and contractors aligned, with full audit trails and no information lost in email threads.
Threaded Building Messaging
Direct, group, building-wide and project or trade threads with attachments and read receipts. Work order chat so technicians, managers and contractors communicate inside the job, keeping the record with the work.
Automated Announcements & Digests
Owner announcements by building and category, delivered in-app and by email. Scheduled and recurring notices for levies, maintenance and compliance. Automated weekly owner digest covering open defects, amenity closures and upcoming works, written without anyone lifting a pen.
Read Acknowledgement Tracking
Know exactly who has and hasn't seen a notice. Read receipts on announcements, compliance updates and capital plan communications, so committees have proof of disclosure when disputes arise.
Why AssetStack
Stop Managing Buildings from Spreadsheets and Email Threads
Defects reported by text message. Maintenance tracked in one system, finances in another, compliance in a third. Sinking fund forecasts that are static documents rebuilt every few years by consultants. AssetStack connects everything into one living, updating platform.
| Comparison | Spreadsheets & Email | Legacy Property Software | AssetStack |
|---|---|---|---|
| Defect tracking | Email threads, photos in folders | Basic ticket system, no asset link | AI triage, photo evidence, asset-linked |
| DLP management | Calendar reminders, easily missed | Not tracked at all | Auto-alerts, retention gates, recovery |
| Sinking fund | Static consultant report, 3-year cycle | Basic levy calculator | Dynamic 20-year model from live data |
| Compliance | Certificates in folders, deadlines missed | Manual checklist | Automated cycles, due-date alerts |
| Resident communication | Phone, email, text, no record | Basic portal, no read receipts | In-app messaging, auto-digests, tracked |
- 90 DaysFirst building live from data import to dynamic sinking fund
- 500+Component-type asset library for residential and commercial
- ZeroVendor lock-in. Export to Excel, CSV anytime
- MobileQR, voice and photo capture with offline sync
“Poor management of major repairs and maintenance in strata properties has implications for the quality of life of tens of thousands of people and billions of dollars worth of assets. AssetStack turns that around by connecting every defect, every maintenance task and every compliance deadline to the same living asset register.”
Integration
Works With What You Already Have
AssetStack complements your existing property management, accounting and IoT systems. It doesn't require you to replace them.
Property Management
REST · PropertyMe · Console · Custom PMS
Accounting
Xero · MYOB · TechnologyOne · Excel export
IoT & Sensors
BMS · HVAC sensors · Lift monitors · REST API
Data & Reporting
Power BI · Zapier · Make · CSV · API access
Security & Trust
Designed for the Team Procurement Signs Off On
When your committee, insurer or auditor asks for evidence, you have a defensible answer in seconds.
- Australian Data Residency
- Privacy Act Compliant
- SOC 2 In Progress
- ISO 27001 Aligned
- Encryption in Transit & At Rest
- Per-Tenant Data Isolation
See your building with everything in one place
Book a demo and we'll set up your first building in AssetStack, with a live asset register, dynamic sinking fund forecast and resident portal you can show your committee at the next AGM.
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